Privacy Policy

Who this covers

This policy explains how ScalePaid ("ScalePaid", "we", "us") handles personal information when you visit scalepaid.digital, book a call, submit a form, or work with us as a client. ScalePaid is a performance marketing agency and part of the ScaleVisible family of agencies.

By using our site or sharing information with us, you agree to the practices described here. If you do not agree, please do not use the site or submit your details.

Information we collect

We collect only what we need to respond to you and run our services.

• Information you give us. Your name, email, company, website, budget range, and anything else you enter in our discovery form, intake forms, or emails.
• Information from working together. If you become a client, the account access, creative, and campaign data needed to run your campaigns. You own these accounts, creative, and data at all times.
• Information collected automatically. Basic device and usage data such as IP address, browser type, pages viewed, and referring source, gathered through standard analytics.

We do not knowingly collect information from anyone under 16.

How we use it

• Respond to your inquiry and schedule discovery calls.
• Deliver, manage, and report on the advertising work you hire us for.
• Send service updates and, where you opt in, occasional marketing.
• Improve our site, offers, and the way we run campaigns.
• Meet legal, tax, and accounting obligations.

We do not sell your personal information.

Legal basis

Where the GDPR or similar laws apply, we process your information on the basis of your consent, our legitimate interest in running and growing the business, the need to perform a contract with you, and compliance with legal obligations.

How we share it

We share information only as needed to operate, and only with parties bound to protect it.

• Ad and analytics platforms such as Google, Reddit, and OpenAI, to run and measure your campaigns.
• Service providers for hosting, scheduling, email, CRM, and form collection, including Typeform.
• The ScaleVisible family of agencies, where a referral or shared engagement calls for it.
• Authorities or advisors when required by law or to protect our rights.

If ScalePaid is involved in a merger or acquisition, information may transfer as part of that transaction.

Cookies and tracking

Our site uses cookies and similar technologies for basic analytics and to understand which channels send us traffic. You can control cookies through your browser settings. Turning them off may affect how parts of the site work.

Data retention

We keep personal information for as long as needed to provide our services, maintain our business records, and meet legal obligations. When it is no longer needed, we delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your information, to object to or restrict certain processing, and to withdraw consent at any time.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes

We may update this policy as our services or the law change. We will post the new version here and update the date at the top. Significant changes will be made clear on this page.

Contact us

Questions about this policy or your information? Email us at privacy@scalepaid.digital or visit scalepaid.digital.